NWO EMAIL MARKETING · NOW LIVE
Stay in touch.
Give customers a reason to come back.
Simple email marketing for sole traders and small businesses. Share your news, offers and updates with people who want to hear from you—without another complicated system to learn.
Explore the packagesNow live: Email marketing is available through NWO. Sending is activated after account setup, sender verification and acceptance of the usage agreement. No subscription starts from viewing this page.
Your business at the front. NWO behind you.
The service lets you send from your own verified business domain, with your name, logo and colours. Replies will go to your chosen inbox, and a small “Powered by North West Office” link will sit in the footer alongside the unsubscribe link.
Make it your own
Branded email layouts and reusable templates for newsletters, offers and customer updates.
Keep it organised
Contact lists, campaign previews and staff access in your private customer portal.
Send with control
Campaign scheduling, delivery reports and unsubscribe handling, with sending allowances and no automatic overage charges.
Clear monthly packages
Monthly pricing. Both packages include the same core features and staff access.
Email Marketing
£9.99/month
- Up to 1,000 active contacts
- 5,000 emails per month
- Your verified sender domain and branding
- Reusable templates and staff access
Email Marketing Plus
£19.99/month
- Up to 2,500 active contacts
- 15,000 emails per month
- Your verified sender domain and branding
- Reusable templates and staff access
A campaign sent to 500 eligible contacts uses 500 emails. The default maximum is 500 attempted emails per business in a rolling 24 hours, or a lower account limit. Tests, failed and uncertain attempts count. Monthly allowances and shared provider capacity also apply. Sending will be subject to verified provider capacity and fair use. Account activation is required before sending.
A few useful answers
Can I use my own email address?
Yes, the service supports a sender address on your own domain after verification. We’ll guide you through setup. Your customers will see your business name and address.
Will NWO branding appear?
A small “Powered by North West Office” link will appear at the bottom. The main email uses your business branding.
What happens if I reach my allowance?
The system stops additional sending until allowance is available or a package change is agreed. It will not automatically charge for extra emails. Shared provider limits may also affect delivery timing.
Can I send campaigns now?
Yes, once NWO has activated sending for your account. Your workspace supports contacts, lists, drafts, test copies and campaigns within your sending allowance. Open and click tracking and automatic report emails are currently off.
Who can I add to my lists?
People who have explicitly agreed to receive marketing from your business. Keep evidence of that permission. Purchased or scraped lists are not allowed. An unsubscribe option will be included in each campaign, and unsubscribed contacts will remain excluded from future sends.
Already an NWO customer?
Sign in and raise a support ticket to register your interest in Email Marketing. We’ll confirm availability before any subscription starts.
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